Responsible Gaming

Gaming Should Be Entertainment

Online pokies and casino gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to understand that the odds always favor the house. Please gamble responsibly and within your means.

Age Verification

You must be at least 18 years of age or the legal gambling age in your state or territory to participate in online gaming in Australia. If you are under the legal age, please do not use gaming services.

Licensed operators are required to verify your age and identity before allowing you to play.

Warning Signs of Problem Gambling

If you recognize any of these signs in yourself or someone you know, it may be time to seek help:

• Chasing losses by gambling with more money to recover what you've lost
• Gambling with money needed for essential expenses like rent, bills, or food
• Hiding your gambling activity or lying about how much you gamble
• Feeling anxious, irritable, or restless when trying to cut down or stop gambling
• Neglecting work, school, family, or relationships due to gambling
• Increasing the amount or frequency of gambling to achieve the same excitement
• Borrowing money or going into debt to finance gambling
• Experiencing mood swings or emotional difficulties related to gambling
• Failed attempts to reduce or stop gambling
• Using gambling to escape problems or negative feelings

Self-Help Tools & Responsible Gaming Features

Most legitimate online gaming operators offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period
• Loss Limits: Set a maximum amount you're willing to lose during a gaming session
• Session Time Limits: Restrict the amount of time you can spend gaming in one session
• Reality Checks: Receive regular reminders about how long you've been playing
• Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms
• Account Cooling Off: Take a break from your account for a set period

Use these tools to set boundaries that work for your situation.

Support Organizations in Australia

If you're struggling with problem gambling, professional help is available:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free, confidential online and telephone counselling service for anyone concerned about their gambling
• Gamblers Anonymous Australia
  Support groups and peer assistance across Australia for problem gambling
• National Gambling Helpline
  Contact your state or territory gambling regulator for local support services

International Support

• United Kingdom
  GamCare: www.gamcare.org.uk
  GamStop: www.gamstop.co.uk
• Canada
  Responsible Gambling Council: www.responsiblegambling.org
• United States
  National Council on Problem Gambling: www.ncpgambling.org

If You Need Help

If you or someone you know is struggling with problem gambling, please reach out for help today. There is no shame in seeking support. Trained counsellors are available to assist you confidentially and without judgment.

Contact Gambling Help Online for free support in Australia, or visit one of the organizations listed above.

Remember: Help is always available, and recovery is possible.